Hi there,
Email is the easiest way to offer support when you’re first starting out. With so much else taking up your time, you don’t want to have to learn a new piece of software, especially when it’s just for a few emails a week.
That being said, there are a few things you want to keep in mind to make sure you’re being efficient while still delivering high-quality support.
Over the next few days, I’ll be sending over some of our most actionable content to help you do just that.
While customer support isn’t the sexiest part of running a business, I’m confident these tips will save you time and money so you’ll want to keep an eye on your inbox.
If you ever have any questions, I’m just an email away.
Talk to you tomorrow,
CEO, Groove