Hi there,
Many businesses use email for far too long, slowing down their team and making it nearly impossible to give customers the support they deserve so I’m glad to hear that you’re using a help desk.
While this is a big step up from email, there are still a few things you want to keep in mind to make sure you’re getting the most out of your software.
Over the next few days, I’ll be sending over some of our most actionable content to help you do just that.
While customer support isn’t the sexiest part of running a business, I’m confident these tips will save you time and money so you’ll want to keep an eye on your inbox.
If you ever have any questions, I’m just an email away.
Talk to you tomorrow,
CEO, Groove