A collection of 293 posts
8 Min read
Customer acquisition is difficult. Its costs time and money to...
Vlad Falin Groove Writer
6 Min read
“Why are you selling $1 for 90 cents ?” “Well,...
ChatGPT was released around 12 months ago, yet for many...
7 Min read
Improving your customer relations can be business-changing. Lower churn, higher LTV and more raving fans!
10 Min read
Keeping your customers happy should be key objective, create a map to help you achieve that.
We’re sharing our picks of the best AI tools and looking at how AI can improve customer service operations without compromising on quality and connection.
Amanda Langford September 10, 2024 Groove Writer
5 Min read
This year, forget the lame corporate gifts, and send something awesome. Here are 11 ideas your customers will love.
Luca Lyons Groove Writer
If customer service is a one-person job on your team, you could be leaving insights, revenue and customer loyalty on the table. Here’s why…
Amanda Langford Groove Writer
Most customers are a pleasure to deal with, and keeping them happy helps your business grow. Here’s how to handle those who do nothing but cost you money.
Forrest Murphy Groove Writer
In customer service, what you say doesn’t matter nearly as much as what your customers hear. Use these tone tips to make sure your customers feel good about doing business with you
Kerri Tielman Groove Writer
21 Min read
The debate rages between WooCommerce, Shopify, Magento, and BigCommerce for best ecomm platform -- we'll help you find the best one for you.
11 Min read
On one hand, WooCommerce: built on (free) WordPress, charging you nothing to use its services. Or Magento: built for large enterprises, people with big budgets, and large development teams.
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