A collection of 300 posts
7 Min read
Improving your customer relations can be business-changing. Lower churn, higher LTV and more raving fans!
Vlad Falin Groove Writer
10 Min read
Keeping your customers happy should be key objective, create a map to help you achieve that.
6 Min read
We’re sharing our picks of the best AI tools and looking at how AI can improve customer service operations without compromising on quality and connection.
Amanda Langford September 10, 2024 Groove Writer
5 Min read
This year, forget the lame corporate gifts, and send something awesome. Here are 11 ideas your customers will love.
Luca Lyons Groove Writer
8 Min read
If customer service is a one-person job on your team, you could be leaving insights, revenue and customer loyalty on the table. Here’s why…
Amanda Langford Groove Writer
Most customers are a pleasure to deal with, and keeping them happy helps your business grow. Here’s how to handle those who do nothing but cost you money.
Forrest Murphy Groove Writer
In customer service, what you say doesn’t matter nearly as much as what your customers hear. Use these tone tips to make sure your customers feel good about doing business with you
Kerri Tielman Groove Writer
21 Min read
The debate rages between WooCommerce, Shopify, Magento, and BigCommerce for best ecomm platform -- we'll help you find the best one for you.
11 Min read
On one hand, WooCommerce: built on (free) WordPress, charging you nothing to use its services. Or Magento: built for large enterprises, people with big budgets, and large development teams.
One thing is clear: these are two highly popular, highly accessible platforms for turning your dream into a real, live, working ecommerce store. The only question is: which one is the better choice?
Flip a coin and you probably can’t go wrong. But if you’re here because you’re looking to choose the right platform for your specific needs and budget, you’ll find that the differences aren’t always small, either.
9 Min read
Shopify hosts over one million stores, making it a top choice for countless ecommerce professionals who need a quick way to build an efficient shop. But what if you don’t want to use Shopify?
Try searching for
