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115 posts found for “customer onboarding”

Customer Support · 9 Min read

8 Knowledge Base Examples (From Our Help Center) with Lessons for How to Create Your Own

A well-thought-out plan for creating knowledge base articles with examples from our own help center.

Forrest Murphy Groove Writer

Growth · 5 Min read

What Is Relationship Marketing And How You Can Use It To Grow Your Business

With relationship marketing, you can turn existing customers into brand advocates. Here's everything you need to know to make it a reality.

Forrest Murphy Groove Writer

Customer Support · 7 Min read

5 Tips For Getting More Done Without Growing Your Support Team

Five things you can immediately start doing to free up your support team’s time and energy to increase their productivity

Luca Lyons Groove Writer

Entrepreneurship · 7 Min read

9 Blog Posts Your Team Should Read Today

My favorite recent startup articles about growth, marketing and business life that have made a big impact on our team

Alex Turnbull CEO & Founder @Groove

Entrepreneurship · 7 Min read

How I Build Patience (And How You Can, Too)

Impatience is one of the deadliest mistakes in business. Here’s how to control it.

Alex Turnbull CEO & Founder @Groove

Entrepreneurship · 2 Min read

Friday Q&A: What are the most important startup metrics?

Every Friday, we’re answering your questions about business, startups, customer success and more.

Alex Turnbull CEO & Founder @Groove

Content Marketing · 10 Min read

The 6-Step Marketing Strategy We Used to Make $120,679 Selling an Online Course

How our content marketing course sold out within 5 days.

Alex Turnbull CEO & Founder @Groove

Growth · 15 Min read

3 Easy Growth Tactics That Literally Every Business Should Do Today

These are simple, straightforward “hacks” that anyone can (and should) implement.

Alex Turnbull CEO & Founder @Groove

Entrepreneurship · 15 Min read

How One Entrepreneur Escaped a Cult and Built a 7-Figure Business

Proposify’s Kyle Racki on perseverance and putting in the work.

Alex Turnbull CEO & Founder @Groove