Entrepreneurship · 8 Min read
We knew that if we didn’t stand out, we’d die. Here’s how we found differentiation.
Alex Turnbull CEO & Founder @Groove
Product Updates · 2 Min read
We’ve been working hard to make the Groove mobile experience even better for you. Here are some of the latest updates from the past two weeks
Luca Lyons Groove Writer
Customer Support · < 1 Min read
The key numbers that should drive your customer service strategy
Amanda Langford Groove Writer
Entrepreneurship · 2 Min read
Every Friday, we’re answering your questions about business, startups, customer success and more.
Entrepreneurship · 4 Min read
We’ve started a new approach for announcing small product updates. Here’s why.
Customer Support · 3 Min read
Use this to make your customers’ lives easier.
Forrest Murphy Groove Writer
Business advice is easy to find, and a lot harder to filter. Here’s how to do it.
Product Updates · 3 Min read
You know what they say: Always. Be. Shipping. Here are some highlights of the new features, bug fixes, and improvements we’ve shipped recently
Kerri Tielman Groove Writer
Customer Support · 8 Min read
The company’s recent PR disaster can teach us all how to better protect our businesses.
Founder's Journey · 5 Min read
Taking on the most dangerous word in our community.
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