Customer Support · 13 Min read
Customer onboarding is one of your most important hires. Here’s how to get it right.
Forrest Murphy Groove Writer
Entrepreneurship · 2 Min read
Every Friday, we’re answering your questions about business, startups, customer success and more.
Alex Turnbull CEO & Founder @Groove
Entrepreneurship · 7 Min read
It might sound fluffy, but defining our core values has transformed our business. Here’s how.
Entrepreneurship · 6 Min read
It might sound fluffy, but defining our company core values has transformed our business. Here’s how.
Customer Support · 7 Min read
Follow these tips to make each customer’s first experience a great one.
Amanda Langford Groove Writer
Entrepreneurship · 5 Min read
At some point, smart people will give you bad advice. Here’s how to spot it.
Use these social media customer support tips to build better relationships with your customers.
Luca Lyons Groove Writer
Entrepreneurship · 8 Min read
The most important thing that too many startups aren’t doing.
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