Customer Support · 4 Min read
How to ask the right questions to point your business in the right direction.
Kerri Tielman Groove Writer
Entrepreneurship · 2 Min read
Every Friday, we’re answering your questions about business, startups, customer success and more.
Alex Turnbull CEO & Founder @Groove
Entrepreneurship · 7 Min read
We’ve learned a lot from entrepreneurs at the top of their game. Here are five of the biggest takeaways.
This has been a huge year of growth and milestones for Groove. Here are the most popular lessons we’ve shared.
Get your support organized and uncluttered for maximum productivity next year.
Amanda Langford Groove Writer
Entrepreneurship · < 1 Min read
Customer Support · 6 Min read
Successful customer support starts with an extraordinary customer support team.
Luca Lyons Groove Writer
Rather than focusing on your first ten customers, focus on your first customer. Make concessions, do free work and overdeliver.
Entrepreneurship · 12 Min read
Tips for hiring, firing and building a business with the best possible people.
Why you have to work hard AND smart, and how to do both.
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