Customer Support · 10 Min read
Learn how to create and use compelling customer stories to build credibility and turn more prospects in loyal customers
Forrest Murphy Groove Writer
Product Updates · 2 Min read
Sick of one or two metrics skewing all your reporting...
Kerri Tielman Groove Writer
Product Updates · 3 Min read
Here are some of the highlights on the recent features, improvements, and bug fixes for Groove that were pushed in March
Remote Work · 7 Min read
If you have hired or are considering hiring remote workers, this guide into payroll and taxes will be invaluable for your business.
Since we launched Groove 2.0 we've heard from many customers who were missing the classic three-pane view. So we're bringing it back!
Growth · 12 Min read
A marketing audit can help you clarify your goals and objectives. It can also help you find holes and errors in your strategy.
Customer Support · 8 Min read
Customer success is not a fad, it's a neccessity. It nurtures customer loyalty and retention. Learn how to harness it to grow your business.
Content Marketing · 10 Min read
As it becomes harder to market a business through blogging, content distribution becomes increasingly important. Learn how to do it right
Customer Support · 7 Min read
"What does customer service mean to you" is one of the most common questions you'll hear in a job interview. Learn how to nail the answer
Do you find yourself missing the Pending status in Groove...
Luca Lyons Groove Writer
Entrepreneurship · 10 Min read
Very few of us are "natural-born leaders". Luckily, the essential leadership qualities needed to be successful can be learned and developed.
Not sure what tiered support and swarming are? Not sure which approach is right for your team? No worries, we have all the answers for you.
Amanda Langford Groove Writer
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