Entrepreneurship · 2 Min read
Make sure that you have enough to live on in the early days, and keep your personal burn rate as low as possible.
Alex Turnbull CEO & Founder @Groove
Entrepreneurship · 6 Min read
Getting into Y Combinator is the dream of every entrepreneur. But failing to achieve it is not the end of the world - focus on this instead.
Customer Support · 7 Min read
Grow your business by finding and improving the ROI of customer service.
Luca Lyons Groove Writer
Entrepreneurship · < 1 Min read
Every Friday, we’re answering your questions about business, startups, customer success and more.
Customer Support · 6 Min read
Customer service culture should be built, not copied.
Amanda Langford Groove Writer
Product Updates · 3 Min read
We’ve been working hard on Groove 2.0. Have a look for the latest features, bug fixes, and a status update on the new version of Groove
Within all the expertise you can develop, there's one entrepreneur skill that will set you apart from the rest.
Entrepreneurship · 5 Min read
Staying focused is one of the best entrepreneur tips I've got in my career. Here’s how the winners do it.
Customer Support · 8 Min read
People are complicated. Understanding the psychology of customer service and make it work to your advantage.
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