Customer Support · 8 Min read
People are complicated. Understanding the psychology of customer service and make it work to your advantage.
Amanda Langford Groove Writer
Entrepreneurship · 2 Min read
Every Friday, we’re answering your questions about business, startups, customer success and more.
Alex Turnbull CEO & Founder @Groove
Entrepreneurship · 3 Min read
I call these the best business videos because they have made me a better entrepreneur. I hope they do the same for you.
Customer Support · 6 Min read
Get better at customer service by learning from others.
Forrest Murphy Groove Writer
Entrepreneurship · 4 Min read
We all have the same amount of time. What makes some people more successful is knowing how to make better use of it
Customer Support · 7 Min read
Good is “meh.” You want memorable moments. Here are five customer service best practices to make sure you stand out, every time.
Remote Work · 8 Min read
We’ve replaced a lot of the benefits of having a traditional office with online apps. Here are the remote working tools we use daily.
Entrepreneurship · 5 Min read
We all have our own, but sometimes it’s better to learn from the regrets of others.
Product Updates · 3 Min read
This week, we have an update that Android users are going to love, some bug fixes, and a preview of some VERY big news that's coming soon
Luca Lyons Groove Writer
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