Entrepreneurship · 2 Min read
Every Friday, we’re answering your questions about business, startups, customer success and more.
Alex Turnbull CEO & Founder @Groove
Entrepreneurship · 7 Min read
We recently announced some big news. Here’s how it came to be.
Customer Support · 5 Min read
How to Build Customer Loyalty in Real-Time
Forrest Murphy Groove Writer
Content Marketing · 5 Min read
Use this simple strategy to reach more people with your content.
Entrepreneurship · 4 Min read
Entrepreneurship · 6 Min read
These email templates have made an impact on our bottom line, and now they’re yours.
Customer Support · 6 Min read
How to Calculate Your First Contact Resolution Rate, and Why You Need to
Amanda Langford Groove Writer
Entrepreneurship · 8 Min read
Most business talks suck. Here are seven that have actually changed the way I work.
Customer Support · 7 Min read
Follow these customer service rules to make better decisions and keep your customers happy.
Luca Lyons Groove Writer
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