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Friday Q&A: A Quick Tip for Reducing SaaS Churn

Entrepreneurship ·  2 Min read

Friday Q&A: A Quick Tip for Reducing SaaS Churn

Every Friday, we’re answering your questions about business, startups, customer success and more.

Alex Turnbull avatar

Alex Turnbull CEO & Founder @Groove

Entrepreneurship ·  4 Min read

The 7 Virtues of Entrepreneurship

Want to maximize your chances of success? Practice these.

Alex Turnbull avatar

Alex Turnbull CEO & Founder @Groove

Customer Support ·  4 Min read

4 Customer Research Survey Questions Your Business Can Actually Act On

The right questions make all the difference. Here are four you can start with.

Kerri Tielman avatar

Kerri Tielman Groove Writer

Entrepreneurship ·  2 Min read

Friday Q&A: What to Do When Content Marketing Growth Slows Down

Every Friday, we’re answering your questions about business, startups, customer success and more.

Alex Turnbull avatar

Alex Turnbull CEO & Founder @Groove

4 Horrible Content Marketing Mistakes That Have Cost Us Millions

Content Marketing ·  6 Min read

4 Horrible Content Marketing Mistakes That Have Cost Us Millions

We’ve learned a lot from our fails. These four taught us some of our hardest lessons.

Alex Turnbull avatar

Alex Turnbull CEO & Founder @Groove

Entrepreneurship ·  2 Min read

Friday Q&A: How Many Mentors Should You Have?

Every Friday, we’re answering your questions about business, startups, customer success and more.

Alex Turnbull avatar

Alex Turnbull CEO & Founder @Groove

Content Marketing ·  6 Min read

How We’re Using Customer Stories to Grow Our Business

We’re using our customers to overcome one of the biggest challenges in marketing. Here’s how.

Alex Turnbull avatar

Alex Turnbull CEO & Founder @Groove

Customer Support ·  6 Min read

The Huge Productivity Mistake That Too Many Customer Service Agents Make

This habit could be crushing your productivity. Here’s how to stop it now.

Forrest Murphy avatar

Forrest Murphy Groove Writer

Friday Q&A: How to Collect More Customer Feedback

Entrepreneurship ·  2 Min read

Friday Q&A: How to Collect More Customer Feedback

Every Friday, we’re answering your questions about business, startups, customer success and more.

Alex Turnbull avatar

Alex Turnbull CEO & Founder @Groove

Entrepreneurship ·  8 Min read

4 Game-Changing Lessons Learned From Working With a Business Coach

I highly recommend that any business that wants to unlock more rapid growth should consider hiring a growth coach.

Alex Turnbull avatar

Alex Turnbull CEO & Founder @Groove

Remote Work ·  6 Min read

The Most Common Questions About Building a Remote Team (Answered)

Building a remote team isn’t the norm, and most founders have questions. Here’s some help.

Alex Turnbull avatar

Alex Turnbull CEO & Founder @Groove

Customer Support ·  4 Min read

5 Free Scripts for Writing Handwritten Notes That Wow Your Customers

Want to make deep connections with your customers? Here’s how.

Amanda Langford avatar

Amanda Langford Groove Writer

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