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Friday Q & A: Doing Influencer Outreach in a Massive Market

Entrepreneurship ·  4 Min read

Friday Q & A: Quitting Your Job to Pursue a Startup, Doing Influencer Outreach in a Massive Market, and Raising Cash in the Early Days of a Business

Every Friday, we’re answering your questions about business, startups, customer success and more.

Alex Turnbull avatar

Alex Turnbull CEO & Founder @Groove

Growth ·  13 Min read

How Wildbit Builds Multi-Million Dollar Products Working 40 Hours/Week

Wildbit’s Co-Founder Shares The Lessons They’ve Learned Building Products Like Beanstalk, Postmark and DeployBot

Alex Turnbull avatar

Alex Turnbull CEO & Founder @Groove

Entrepreneurship ·  4 Min read

Friday Q & A: How to Connect With Influencers on Twitter, How Non-Native Speakers Can Still Create Useful Content, and How Far in Advance We Write Our Blog Posts

Every Friday, we’re answering your questions about business, startups, customer success and more.

Alex Turnbull avatar

Alex Turnbull CEO & Founder @Groove

Product Updates ·  2 Min read

Undo Send is here!

Now any responses you send will be delayed for 5 seconds, giving you the chance to undo sending if you realize you made a mistake.

Forrest Murphy avatar

Forrest Murphy Groove Writer

answers frequently asked questions

Content Marketing ·  6 Min read

Why I Publish Answers To FAQ’s Every Week, And Why You Should Too

For the last 21 weeks, I’ve been posting public answers to FAQ’s. Here’s why you should do the same.

Alex Turnbull avatar

Alex Turnbull CEO & Founder @Groove

Customer Support ·  4 Min read

Releasing a New Feature? Don’t Forget to Do This.

You put a lot of work into every new feature you build. Maximize the impact of your effort with this simple customer outreach strategy.

Amanda Langford avatar

Amanda Langford Groove Writer

Entrepreneurship ·  4 Min read

Friday Q & A: Why We Don’t Use WordPress, When Should a Startup Hire a Lawyer, and How to Promote Your Content

Every Friday, we’re answering your questions about business, startups, customer success and more.

Alex Turnbull avatar

Alex Turnbull CEO & Founder @Groove

Entrepreneurship ·  8 Min read

Why We Decided To Take An Investment (Even Though We Didn’t Need The Cash)

There are more benefits to great investors than money. Here’s the story of our latest deal.

Alex Turnbull avatar

Alex Turnbull CEO & Founder @Groove

How to Improve Your Customer Experience

Customer Support ·  7 Min read

How to Charge 2x–10x More Than Your Competitors

Want to charge more than your competition? Learn how to optimize your customer experience to make your customers happy to pay more.

Amanda Langford avatar

Amanda Langford Groove Writer

Entrepreneurship ·  4 Min read

Friday Q & A: Tracking Content Marketing Success, How to Write a Great Author Bio for a Guest Blog Post, and the Content Marketing Tools You Need

Every Friday, we’re answering your questions about business, startups, customer success and more.

Alex Turnbull avatar

Alex Turnbull CEO & Founder @Groove

Entrepreneurship ·  8 Min read

The 8 Biggest Mistakes You Can Make When Emailing Important People

Building relationships with influencers is valuable, but it’s also hard. Here are the biggest mistakes to avoid.

Alex Turnbull avatar

Alex Turnbull CEO & Founder @Groove

Product Updates ·  2 Min read

Agent Availability Status and Mailbox-Specific Twitter and Facebook Integrations

We’re excited to announce two new features: agent availability status and the ability to link social accounts to specific mailboxes in Groove

Kerri Tielman avatar

Kerri Tielman Groove Writer

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