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Entrepreneurship ·  4 Min read

A Hard Lesson I Learned About What’s Really Important

I was recently reminded that there’s a lot more to life than hustling.

Alex Turnbull avatar

Alex Turnbull CEO & Founder @Groove

Customer Support ·  6 Min read

How To Reduce The Number of Customer Service Emails You Get

If you’re feeling the crush of an overloaded support inbox, use these tips to get fewer emails.

Luca Lyons avatar

Luca Lyons Groove Writer

Entrepreneurship ·  4 Min read

Friday Q & A: How to Manage Trello Boards, Content Marketing to Different Audiences, and How to Choose New Features

Every Friday, we’re answering your questions about business, startups, customer success and more.

Alex Turnbull avatar

Alex Turnbull CEO & Founder @Groove

Product Updates ·  < 1 Min read

Introducing Email Tracking: See When Your Support Emails Get Read

We’ve got some great news for anyone who spends time wondering whether or not their customers have read their email responses.

Amanda Langford avatar

Amanda Langford Groove Writer

How We Doubled Our Email Subscribers to 50,000 in 6 Months

Content Marketing ·  9 Min read

How We Doubled Our Email Subscribers to 50,000 in 6 Months

In the last half year, we’ve systematically grown our email list by more than double. Here’s how.

Alex Turnbull avatar

Alex Turnbull CEO & Founder @Groove

Customer Support ·  7 Min read

How To Get Great Online Reviews Of Your Business

70% of online customers rely on reviews to make buying decisions. Here’s how to make your business stand out.

Luca Lyons avatar

Luca Lyons Groove Writer

Entrepreneurship ·  3 Min read

Friday Q & A: Do You Need to Own the .com for Your Startup’s Name, Should a Remote Team Hire Full-time Employees or Contractors, and Should You Pitch Guest Posts to Big General Publications or Smaller, More Targeted Ones?

Every Friday, we’re answering your questions about business, startups, customer success and more.

Alex Turnbull avatar

Alex Turnbull CEO & Founder @Groove

Entrepreneurship ·  6 Min read

How To Deal With Bad Reviews Of Your Business Online

Bad feedback can be painful, both emotionally and financially. Here's how to respond to negative reviews of your business.

Forrest Murphy avatar

Forrest Murphy Groove Writer

Server Updates, a New Integration with Talkdesk, and Other Search Enhancements

Product Updates ·  2 Min read

Server Updates, a New Integration with Talkdesk, and Other Search Enhancements

These past few weeks have been busy ones for the Groove team, with lots of new upgrades to the app that you may have already noticed.

Amanda Langford avatar

Amanda Langford Groove Writer

Entrepreneurship ·  3 Min read

Friday Q & A: How to Turn the Ideas You Read About Into Action, How to Market Content Marketing, and Importance of Having a System for Content Marketing

Every Friday, we’re answering your questions about business, startups, customer success and more.

Alex Turnbull avatar

Alex Turnbull CEO & Founder @Groove

Remote Work ·  6 Min read

Why Remote Working Works For Us

Remote work isn’t for everyone, but it’s worked well for us. Here’s how we succeed as a distributed team.

Alex Turnbull avatar

Alex Turnbull CEO & Founder @Groove

Entrepreneurship ·  3 Min read

Friday Q & A: How to Avoid Getting Overwhelmed by All of the Advice on the Internet, Spending Money on Advertising, and Biggest Challenges of Remote Startups link_text: Friday Q & A: Avoiding Getting Overwhelmed and more

Every Friday, we’re answering your questions about business, startups, customer success and more.

Alex Turnbull avatar

Alex Turnbull CEO & Founder @Groove

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