Bildad Oyugi

"Certified digital marketing expert with over 5 years expertise in copywriting, content marketing and editing."

Bildad Oyugi · Writer & Editor

All of Bildad's posts

Marketing · 12 Min read

Just starting out with PPC for small business? Here's what you need to know to launch and optimize successful pay-per-click campaigns!

Customer Support · 13 Min read

Want to boost satisfaction, reduce support workload, & free up time to grow your business? These self service options for customers can help!

Acquisition · 14 Min read

Small businesses face steep customer acquisition challenges. Learn what you're up against, and arm yourself with proven solutions!

Customer Support · 11 Min read

Small business success relies on happy, loyal buyers. Learn how to use data to improve the customer experience and drive satisfaction!

Customer Support · 6 Min read

You don't need a PhD to master the psychology of customer service. Learn how to create exceptional experiences that drive retention!

Customer Support · 15 Min read

Struggling to keep your customer service efficient, effective, and affordable? Let's look at some email customer support tools that can help!

Small Business · 15 Min read

Need feedback, but not sure how to get customers to fill out surveys? These ten tips are free, easy to implement, and best of all, effective!

Retention · 12 Min read

The keys to retention are nurturing relationships and going above and beyond for your buyers. Learn how to keep customers coming back!

Customer Support · 10 Min read

Quality SaaS customer service means helping users get the most from your products. Here's how your small business can make that happen!

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