A collection of 267 posts
5 Min read
The competition is getting tougher every day. The tools, that...
Vlad Falin Groove Writer
7 Min read
Customer happiness comes from the top down. Here are five important tips to make sure your support team — and your business — succeeds.
Amanda Langford Groove Writer
As stories of AI chatbots replacing entire customer support teams...
8 Min read
Customer acquisition is difficult. Its costs time and money to...
6 Min read
“Why are you selling $1 for 90 cents ?” “Well,...
ChatGPT was released around 12 months ago, yet for many...
Many businesses “feel” that they know who their customers are....
Improving your customer relations can be business-changing. Lower churn, higher LTV and more raving fans!
10 Min read
Keeping your customers happy should be key objective, create a map to help you achieve that.
We’re sharing our picks of the best AI tools and looking at how AI can improve customer service operations without compromising on quality and connection.
Amanda Langford September 10, 2024 Groove Writer
This year, forget the lame corporate gifts, and send something awesome. Here are 11 ideas your customers will love.
Luca Lyons Groove Writer
If customer service is a one-person job on your team, you could be leaving insights, revenue and customer loyalty on the table. Here’s why…
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