Customer Support · 5 Min read
You might be making one or more of these support mistakes without even knowing it.
Amanda Langford Groove Writer
Entrepreneurship · 3 Min read
Every Friday, we’re answering your questions about business, startups, customer success and more.
Alex Turnbull CEO & Founder @Groove
Growth · 11 Min read
Edgar, a social media software company, went from launch to success in less than a year. Here’s how.
Product Updates · < 1 Min read
Private notes are one of the most-used features in Groove. They let you communicate with your team, behind the scenes, about any ticket.
Influencing customer behavior is not a dark art. It’s a great way to love your customers, and here’s why.
Kerri Tielman Groove Writer
Entrepreneurship · 11 Min read
We’ve learned a lot from businesspeople at the top of their game. Here are some of the biggest takeaways.
Entrepreneurship · 4 Min read
Growth · 9 Min read
A year ago, we set an ambitious goal for ourselves, and we didn’t hit it. Here’s why we’re okay with that.
Entrepreneurship · 2 Min read
Product Updates · 2 Min read
After a few weeks of beta testing Groove’s latest integration, we’re excited to announce that Zapier is now live in the Groove Apps Store
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