Customer Support · 9 Min read
When evaluating Intercom alternatives, don't sleep on brands such as GrooveHQ, Zendesk and others. They could offer you exactly what you're look for.
Forrest Murphy Groove Writer
When evaluating Gorgias, you can come across many different alternatives from Zendesk to Kayako, to GrooveHQ, and more. But each one offers unique selling points. We'll show you.
Kerri Tielman Groove Writer
Customer Support · 8 Min read
Looking for free Shopify themes can seem like looking for a needle in a haystack. Here are the best ones we found for different types of Shopify stores!
Customer Support · 11 Min read
With more than 872 customer service apps in the Shopify app store, we've evaluated the best options for your and compiled a list of the top 24 you should actually consider.
Customer Support · 14 Min read
BigCommerce not only offers integrations with the tools you already use, but it also has a number of customer support apps in its Ecommerce Apps Marketplace. Which ones are worthwhile?
Luca Lyons Groove Writer
Customer Support · 12 Min read
If you’re reading this article, you’re probably wondering which help desk software is right for you. We’re providing a criteria for choosing help desk software, as well as 7 of our top picks.
Customer Support · 7 Min read
If you’re serious about building a thriving ecommerce business, you’ll have to dedicate time and attention to customer service.
Customer Support · 10 Min read
In so many ways, it’s never been a better time to be in ecommerce. This is the era of the online store. Here's a guide to help you market better!
Find all the best options for WooCommerce to make your site run smooth and efficiently - boosting sales and performance like you'd hope they would!
Everything you need to know about ecommerce in one spot. Definitions and advice and tools and more!
Amanda Langford Groove Writer
Here you’ll find questions from both perspectives: what you should ask as a prospective employee, and what employers should expect to hear when they conduct a job interview.
There are all sorts of awful customer service examples throughout history, and they don’t have to make or break you. But they should serve as an eye-opener for you.
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