The Groove Blog

Customer Support · 10 Min read

The 13 Best Help Scout Alternatives

When evaluating Help Scout, you can come across many different alternatives from GrooveHQ, to Kayako, to Freshdesk, and more. But each one offers unique selling points. We'll show you.

Luca Lyons Groove Writer

Customer Support · 9 Min read

10 Best Intercom Alternatives

When evaluating Intercom alternatives, don't sleep on brands such as GrooveHQ, Zendesk and others. They could offer you exactly what you're look for.

Forrest Murphy Groove Writer

Customer Support · 9 Min read

10 Best Gorgias Alternatives

When evaluating Gorgias, you can come across many different alternatives from Zendesk to Kayako, to GrooveHQ, and more. But each one offers unique selling points. We'll show you.

Kerri Tielman Groove Writer

Customer Support · 9 Min read

Freshdesk Alternatives: The Complete List

If you're considering Freshdesk, but also trying to evaluate alternatives for pricing and feature set - we've done the legwork for you. Check out this free evaluation with competition and ratings.

Luca Lyons Groove Writer

Customer Support · 8 Min read

14+ Best Free Shopify Themes for 2024

Looking for free Shopify themes can seem like looking for a needle in a haystack. Here are the best ones we found for different types of Shopify stores!

Kerri Tielman Groove Writer

Customer Support · 11 Min read

24 Best Shopify Customer Support Apps

With more than 872 customer service apps in the Shopify app store, we've evaluated the best options for your and compiled a list of the top 24 you should actually consider.

Forrest Murphy Groove Writer

Customer Support · 14 Min read

14 Best BigCommerce Customer Support Apps

BigCommerce not only offers integrations with the tools you already use, but it also has a number of customer support apps in its Ecommerce Apps Marketplace. Which ones are worthwhile?

Luca Lyons Groove Writer

Customer Support · 12 Min read

2024’s Best Help Desk Software: How to Choose + Many Options

If you’re reading this article, you’re probably wondering which help desk software is right for you. We’re providing a criteria for choosing help desk software, as well as 7 of our top picks.

Kerri Tielman Groove Writer