The Groove Blog

Entrepreneurship · 3 Min read

Why Bug Reports and Feature Requests Don’t Overwhelm Us Anymore

We were getting crushed under the weight of incoming tasks. Here’s how we developed a simple system to manage feature requests and bug reports

Alex Turnbull CEO & Founder @Groove

Entrepreneurship · 5 Min read

The Simple Test That Increased Our Referrals by 30%

Are you looking to increase referrals for your product? A few months ago we implemented a simple test and it grew our referrals by 30%

Alex Turnbull CEO & Founder @Groove

Product Updates · 3 Min read

Gmail Changes, Smarter Parsing, and Edge Cases

We debugged a particular nasty change with Gmail, made our HTML parser even smarter, and squashed a number of annoying edge cases.

Kerri Tielman Groove Writer

Content Marketing · 6 Min read

The ROI of Blogging: What the Groove Blog is Worth to Our Startup

No business effort is a success unless it makes money. Here’s what this blog means to Groove’s bottom line

Alex Turnbull CEO & Founder @Groove

Product Updates · 2 Min read

Attachment Fixes, Chat Stability, and Upcoming Beta

We fixed a couple issues that were slowing down working with attachments, strengthened Live Chat, and prepared to launch our beta environment

Kerri Tielman Groove Writer

Product Updates · 2 Min read

Better Routing, Account Switching, and Easier Integration

Accounts broken into groups, such as sales and developers, can now route incoming emails directly to the right type of agent.

Kerri Tielman Groove Writer

Founder's Journey · 7 Min read

What I Did When I Couldn’t Find a Technical Co-Founder

Finding a technical co-founder often feels impossible. Here's what Groove's CEO Alex Turnbull did to overcome that obstacle

Alex Turnbull CEO & Founder @Groove

Entrepreneurship · 6 Min read

How Our Startup Hires Top Talent Without Bidding Against Google (PLUS, We’re Hiring!)

If you want your business to succeed, you need to know how to attract the best talent in the world without competing against the big fish

Alex Turnbull CEO & Founder @Groove

Founder's Journey · 5 Min read

What I Fear Most As a Founder

I have many fears as an entrepreneur. Here’s why that’s not a bad thing, and why you shouldn’t be afraid of fear, either

Alex Turnbull CEO & Founder @Groove

Founder's Journey · 6 Min read

Why I Turned Down
$5 Million in VC Funding

After weeks of gut-wrenching indecision, I turned down a dream offer. Today, I’m sharing the five critical questions that led me to make that call...

Alex Turnbull CEO & Founder @Groove

Growth · 7 Min read

3 Lessons Learned From Testing Hundreds Of Onboarding Emails

The onboarding experience can be the difference between life and death for your product. Here's eveything we learned about improving it

Alex Turnbull CEO & Founder @Groove

Product Updates · 2 Min read

Crushing Bugs & Looking to the Future

We’ve made fixes to the app that address some issues that users were reporting, including updates to the new settings dashboard and folders

Kerri Tielman Groove Writer

Why Bug Reports and Feature Requests Don’t Overwhelm Us Anymore

The Simple Test That Increased Our Referrals by 30%

Gmail Changes, Smarter Parsing, and Edge Cases

The ROI of Blogging: What the Groove Blog is Worth to Our Startup

Attachment Fixes, Chat Stability, and Upcoming Beta

Better Routing, Account Switching, and Easier Integration

What I Did When I Couldn’t Find a Technical Co-Founder

How Our Startup Hires Top Talent Without Bidding Against Google (PLUS, We’re Hiring!)

What I Fear Most As a Founder

Why I Turned Down $5 Million in VC Funding

3 Lessons Learned From Testing Hundreds Of Onboarding Emails

Crushing Bugs & Looking to the Future

Why I Turned Down
$5 Million in VC Funding